Community Relations Service

Published on AidPage by IDILOGIC on Jun 24, 2005

Administered by:

US Federal Government Agency (see all agencies)
Department of Justice , Community Relations Service
CFDA #: 16.200

Purpose of this program:

To provide free Federal conciliation and mediation services to communities in preventing and resolving community tensions, conflicts, and civil disorders arising from actions, policies, and practices that are perceived to be based on race, ethnicity, or national origin. No funds are granted to outside organizations to provide these services.

Possible uses and use restrictions...

The Community Relations Service (CRS) employs conciliation, mediation, technical assistance, and training techniques to provide free services to communities in preventing, reducing, and resolving racial and ethnic conflicts. Through conciliation, CRS facilitates communication among disputing parties. Through mediation, CRS intervenes to promote the settlement of disputes through the terms of an oral or written agreement between the disputing parties. Through technical assistance, CRS provides subject matter expertise to communities by providing such services as: participating in and facilitating community meetings and task forces; and sponsoring, cosponsoring, or making presentations at conferences and forums. CRS conducts training in such areas as community policing, police/community relations, response to hate crimes, and conflict resolution techniques (e.g., law enforcement mediation). CRS also develops resource materials and prepares articles for publication on preventing and resolving racial and ethnic conflicts in communities.

Who is eligible to apply...

CRS provides services without cost assistance to representatives of groups or communities or Federal, State or local government agencies that seek to resolve, reduce or prevent conflicts related to race, ethnicity, or national origin. CRS does not provide grants to communities for conciliation and mediation assistance programs.

Eligible Applicant Categories:
Eligible Functional Categories:


Note:This is a brief description of the credentials or documentation required prior to, or along with, an application for assistance.

About this section:

This section indicates who can apply to the Federal government for assistance and the criteria the potential applicant must satisfy. For example, individuals may be eligible for research grants, and the criteria to be satisfied may be that they have a professional or scientific degree, 3 years of research experience, and be a citizen of the United States. Universities, medical schools, hospitals, or State and local governments may also be eligible. Where State governments are eligible, the type of State agency will be indicated (State welfare agency or State agency on aging) and the criteria that they must satisfy.

Certain federal programs (e.g., the Pell Grant program which provides grants to students) involve intermediate levels of application processing, i.e., applications are transmitted through colleges or universities that are neither the direct applicant nor the ultimate beneficiary. For these programs, the criteria that the intermediaries must satisfy are also indicated, along with intermediaries who are not eligible.

How to apply...

Application Procedure:

Parties interested in requesting free conciliation and mediation service may write, phone, or contact in person, headquarters or regional offices. Please see below for contact information. No standard form is used. CRS does not provide grant funds to purchase assistance or to fund community programs.

Note: Each program will indicate whether applications are to be submitted to the Federal headquarters, regional or local office, or to a State or local government office.

Award Procedure:

Assistance is provided by direct response from an appropriate agency official to the applicant in the form of conflict prevention and resolution services. CRS will provide on-site services in major racial or ethnic crisis situations within 24 hours from the time when your community notifies CRS or CRS becomes aware of the crisis. In non-crisis situations, CRS will contact you within three days of when your community notifies CRS or CRS becomes aware of the situation to discuss your request for CRS services.

Note: Grant payments may be made by a letter of credit, advance by Treasury check, or reimbursement by Treasury check. Awards may be made by the headquarters office directly to the applicant, an agency field office, a regional office, or by an authorized county office. The assistance may pass through the initial applicant for further distribution by intermediate level applicants to groups or individuals in the private sector.

Deadlines and process...



Note: When available, this section indicates the deadlines for applications to the funding agency which will be stated in terms of the date(s) or between what dates the application should be received. When not available, applicants should contact the funding agency for deadline information.

Range of Approval/Disapproval Time

In major racial or ethnic crisis situations, on-site services are provided within 24 hours of notifying CRS. In non-crisis situations, CRS will contact the requestor within 3 days to discuss the request. Since CRS has only a limited number of conciliators to service the entire country, CRS cannot guarantee service delivery. CRS will, however, make every effort to service every request.

Preapplication Coordination

This program is excluded from coverage under E.O. 12372.

Note: This section indicates whether any prior coordination or approval is required with governmental or nongovernmental units prior to the submission of a formal application to the federal funding agency.


Applicant can request assistance again. If the agency is not authorized to provide a response, the applicant will be referred to an appropriate agency or resource for assistance.

Note: In some cases, there are no provisions for appeal. Where applicable, this section discusses appeal procedures or allowable rework time for resubmission of applications to be processed by the funding agency. Appeal procedures vary with individual programs and are either listed in this section or applicants are referred to appeal procedures documented in the relevant Code of Federal Regulations (CFR).


Each request for service is given a separate response by CRS.

Note: In some instances, renewal procedures may be the same as for the application procedure, e.g., for projects of a non-continuing nature renewals will be treated as new, competing applications; for projects of an ongoing nature, renewals may be given annually.

Who can benefit...

CRS does not provide grants to communities, but beneficiaries may include any group, community, or Federal, State or local government agency that experiences tensions involving race, ethnicity, or national origin.

About this section:

This section lists the ultimate beneficiaries of a program, the criteria they must satisfy and who specifically is not eligible. The applicant and beneficiary will generally be the same for programs that provide assistance directly from a Federal agency. However, financial assistance that passes through State or local governments will have different applicants and beneficiaries since the assistance is transmitted to private sector beneficiaries who are not obligated to request or apply for the assistance.

What types of assistance...

Provision of Specialized Services

Programs which provide Federal personnel directly to perform certain tasks for the benefit of communities or individuals. These services may be performed in conjunction with nonfederal personnel, but they involve more than consultation, advice, or counseling.

How much financial aid...

Range and Average of Financial Assistance

No financial assistance is provided by CRS. Rather, CRS staff provide appropriate services at no cost to the requestor.

Note: This section lists the representative range (smallest to largest) of the amount of financial assistance available. These figures are based upon funds awarded in the past fiscal year and the current fiscal year to date. Also indicated is an approximate average amount of awards which were made in the past and current fiscal years.


(Salaries and expenses) FY 03 $9,286,757; and FY 04 est $9,412,000; FY 05 est $10,154,000.

Note: The dollar amounts listed in this section represent obligations for the past fiscal year (PY), estimates for the current fiscal year (CY), and estimates for the budget fiscal year (BY) as reported by the Federal agencies. Obligations for non-financial assistance programs indicate the administrative expenses involved in the operation of a program.

Account Identification


Note: Note: This 11-digit budget account identification code represents the account which funds a particular program. This code should be consistent with the code given for the program area as specified in Appendix III of the Budget of the United States Government.

Examples of funded projects...

Not applicable.

About this section

This section indicates the different types of projects which have been funded in the past. Only projects funded under Project Grants or Direct Payments for Specified Use should be listed here. The examples give potential applicants an idea of the types of projects that may be accepted for funding. The agency should list at least five examples of the most recently funded projects.

Program accomplishments...

Each year, CRS is called upon to resolve or prevent racial and ethnic community conflicts throughout the country. CRS usually has an active case load of approximately 1,200 cases each year. Most of CRS' conflict prevention services focused on reducing racial and ethnic tensions between law enforcement and communities across the U.S., preventing racial and ethnic violence in public schools, and resolving community tensions associated with hate crimes.

Criteria for selecting proposals...

Not applicable. CRS does not fund projects. Rather, its staff provide services directly to the public.

Assistance considerations...

Length and Time Phasing of Assistance

CRS provides continuous service until the conflict is resolved or CRS no longer has jurisdiction under 42 U.S.C. 2000g-1.

Formula and Matching Requirements


A formula may be based on population, per capita income, and other statistical factors. Applicants are informed whether there are any matching requirements to be met when participating in the cost of a project. In general, the matching share represents that portion of the project costs not borne by the Federal government. Attachment F of OMB Circular No. A-102 (Office of Management and Budget) sets forth the criteria and procedures for the evaluation of matching share requirements which may be cash or in-kind contributions made by State and local governments or other agencies, institutions, private organizations, or individuals to satisfy matching requirements of Federal grants or loans.

Cash contributions represent the grantees' cash outlay, including the outlay of money contributed to the grantee by other public agencies, institutions, private organizations, or individuals. When authorized by Federal regulation, Federal funds received from other grants may be considered as the grantees' cash contribution.

In-kind contributions represent the value of noncash contributions provided by the grantee, other public agencies and institutions, private organizations or individuals. In-kind contributions may consist of charges for real property and equipment, and value of goods and services directly benefiting and specifically identifiable to the grant program. When authorized by Federal legislation, property purchased with Federal funds may be considered as grantees' in-kind contribution.

Maintenance of effort (MOE) is a requirement contained in certain legislation, regulations, or administrative policies stating that a grantee must maintain a specified level of financial effort in a specific area in order to receive Federal grant funds, and that the Federal grant funds may be used only to supplement, not supplant, the level of grantee funds.

Post assistance requirements...



Note: This section indicates whether program reports, expenditure reports, cash reports or performance monitoring are required by the Federal funding agency, and specifies at what time intervals (monthly, annually, etc.) this must be accomplished.



Note: This section discusses audits required by the Federal agency. The procedures and requirements for State and local governments and nonprofit entities are set forth in OMB Circular No. A-133. These requirements pertain to awards made within the respective State's fiscal year - not the Federal fiscal year, as some State and local governments may use the calendar year or other variation of time span designated as the fiscal year period, rather than that commonly known as the Federal fiscal year (from October 1st through September 30th).



Note: This section indicates the record retention requirements and the type of records the Federal agency may require. Not included are the normally imposed requirements of the General Accounting Office. For programs falling under the purview of OMB Circular No. A-102, record retention is set forth in Attachment C. For other programs, record retention is governed by the funding agency's requirements.



Civil Rights Act of 1964, as amended, Title X, Public Law 88-352, 42 U.S.C. 2000g-1-2000g-2.

Note: This section lists the legal authority upon which a program is based (acts, amendments to acts, Public Law numbers, titles, sections, Statute Codes, citations to the U.S. Code, Executive Orders, Presidential Reorganization Plans, and Memoranda from an agency head).

Regulations, Guidelines, And Literature

There are no regulations or guidelines for requesting assistance from CRS, except as noted above. Pamphlets and other materials developed by CRS for use by communities include: "Principles of Good Policing: Avoiding Violence Between Police and Citizens"; "Responding to Hate Crimes and Bias-Motivated Incidents on College/University Campuses"; "Guidelines for Effective Human Relations Commissions"; "Police Use of Excessive Force: A Conciliation Handbook for the Police and the Community"; "Managing Major Public Events: A Planning Guide for Municipal Officials, Law Enforcement, Community Leaders, Organizers, and Promoters"; "Avoiding Racial Conflict: Guide for Municipalities." These publications can be found on CRS' website at

Contact information...

Web Sites
Regional Or Local Office

For a list of regional and local offices, please either visit or call (202) 305-2935.

Note: This section lists the agency contact person, address and telephone number of the Federal Regional or Local Office(s) to be contacted for detailed information regarding a program such as: (1) current availability of funds and the likelihood of receiving assistance within a given period; (2) pre-application and application forms required; (3) whether a pre-application conference is recommended; (4) assistance available in preparation of applications; (5) whether funding decisions are made at the headquarters, regional or local level; (6) application renewal procedures (including continuations and supplementals) or appeal procedures for rejected applications; and (7) recently published program guidelines and material. However, for most federal programs, this section will instruct the reader to consult the so-called Appendix IV of the Catalog due to the large volume of Regional and Local Office Contacts for most agencies. This information is provided in Additional Contact Information (see below).

Headquarters Office

For general information, Community Relations Service, Department of Justice, Suite 6000, 600 E St. NW., Washington, DC 20530. Telephone: (202) 305-2935. Use the same number for FTS.

Note: This section lists names and addresses of the office at the headquarters level with direct operational responsibility for managing a program. A telephone number is provided in cases where a Regional or Local Office is not normally able to answer detailed inquiries concerning a program. Also listed are the name(s) and telephone number(s) of the information contact person(s) who can provide additional program information to applicants.

Additional Contact Information (Appendix IV)

Due to the large volume of regional and local office contacts for most agencies, full contact information is also provided separately here in a PDF format: